Xfinity Help: Xfinity Frequently Asked Questions (FAQs)

FAQ – How Do I Resolve My Xfinity Phone And Internet Issues

 

If you are looking to find the answers for some normal Xfinity queries, you have come to the right place. Here you will find the answers of frequently asked questions which have been collected from the Xfinity customer support.

 

Xfinity Frequently Asked Questions (FAQs)

 

What Is The Cheapest Xfinity TV Package?

 

Here is the list of some of the best-selling Xfinity TV package:

 

  • Digital Starter (with contract) - 140+ channels for $49.99 per month
  • Digital Starter (without contract) - 140+ channels for $59.99 per month
  • Digital Preferred (with contract) - 220+ channels for $59.99 per month
  • Digital Preferred (without contract) - 220+ channels for $69.99 per month

 

What Channels Are On Xfinity Sports Package?

With Xfinity Sports package, you watch channels like TBS, TNT, ESPN, ESPN2, CBS and Speed. If you have a digital Xfinity TV package, you will receive all the basic and premium sports channel.

 

How Can I Change Xfinity Wi-Fi Name And Password?

If you want to change your Xfinity WiFi name or password, follow these instructions:

 

  • Open a web browser in your device and access your Wi-Fi information.
  • Open Xfinity website and log in with your Xfinity credentials.
  • Click on Settings option which you can find on top right of your screen.
  • Scroll to Wi-Fi Network & Password and select it.
  • Tap on Edit and you can select a new Wi-Fi network name and password.

 

Does Xfinity Offer Senior Discounts On TV Package?

No, Xfinity doesn't provide special senior discounts on its TV package. However, Seniors can avail discount on Xfinity internet or bundle package. There are some specially curated internet plans which seniors can choose.

 

How Much Does A Solo Xfinity Internet Cost Per Month?

Here is the list of individual Xfinity internet package;

 

  • Performance Starter for $29.99 per month with 15 Mbps
  • Performance Pro for $54.99 per month with 150 Mbps
  • Performance Plus for $39.99 per month with 60 Mbps
  • Blast! Pro for $69.99 per month with 250 Mbps

 

What Do I Do If My Xfinity Internet Isn't Working?

If you are unable to use your Xfinity Wi-Fi system, follow these steps to troubleshoot the issue:

 

  • Make sure that you have made all your previous bill payments on time and there is no bill pending against your account.
  • Check your internet by using it in another browser and by going through several websites. Make sure the internet is not coming from the main servers.
  • Check your modem or router device and make sure they are at an open area so that it can easily acquire internet signals.
  • Confirm that there are no lose wiring or damaged cables which should be connected with your modem or router. Unplug the coaxial cable and connect it again. It is advisable that you use high grade Ethernet cables to ensure high speed internet with stability.
  • Try power cycling your modem device by disconnecting it from the main power outlet. Connect it again after one minute. Check if the internet starts working.
  • If it is not working, you can dial the Xfinity phone number or visit the Xfinity customer support page for more help.

 

What Is Playing On Xfinity On Demand?

With Xfinity On-Demand feature, you can have instant access to the latest episodes and thousands of hit movies. You can also watch kids’ entertainment programs without any additional cost. 

 

How To Watch On-Demand Programs with Xfinity TV?

Follow these steps to watch On-Demand content with your Xfinity TV connection:

 

  • Tap the Menu key on your remote.
  • Go to Quick Menu and select On-Demand option.
  • Select the program you want to watch.
  • Opt for Buy or Watch when prompted. Some content can only be accessed after purchase.
  • Confirm and you can enjoy the On-Demand content.

Visit - https://icustomerservice.net/xfinity-customer-service/